HOW TO ORDER

PLEASE NOTE: Whatever manufacturers or marketing platforms Impact Lova Store connects you to, before you order any product, please read and understand their shipping, taxes, cancellation, returns, and refunds policies before placing your order.

To order from Impact Lova Store follow the steps below:

1. Find items that you like and select the quantity you would like to purchase. Look out for a size guide.
2.  Review the item(s) you have selected, especially the cost, quantity, size, and color, and then click Add to cart.
3. After adding an item to your cart, you can click Go to cart on the right pop-up window.
4. Review your added items to be sure you added what you intended to purchase.
5. When you’re ready to check out, click Checkout.
6. Log in to your Impact Lova Store account. If you don’t have an account, you can create an account with your email and a password.
7. Fill in your shipping information.
8. Fill in the shipping address.
9. Click Continue to payment.
10. Select a payment method available.
11. Choose a shipping method available.
12. Carefully review your order summary. If you have a coupon available, make sure to apply it.

PLEASE NOTE

Shipping address

Please make sure that you have provided the correct and current address for shipping and delivery. You may use P.O. Box as your shipping address. But certain items can only be delivered to physical addresses. Large products, valuables, perishables, products with age-based restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. Sellers may also indicate in the product listings that they are unable to ship products to P.O. boxes. Items cannot be delivered to security-restricted areas such as military bases.

Issues regarding delivery

If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately and within 30 days of the order date.